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Privacy and Terms

Last updated: Jun 10, 2021
Welcome to Chinesetutorland!
The terms and policies of Chinesetutorland have been updated. Please read all the terms and policies carefully before you sign up as a student or tutor with our website. If you have any disagreements of our terms, policies, and services, please do not use our website or otherwise use the services before contacting us or agree to our terms.

Terms and Policy

A.Definition of terms of service

CHINESE TUTOR LAND is committed to providing you an enjoyable and efficient journey of learning Chinese online. We wish you could receive all the best of our service no matter where you are while you are learning with us. Therefore, we have established the use of terms and policies to govern website use, login registration, message, collection of your personal data, privacy policy, purchase of courses, reservation of courses, payment and refunds and other related policies. When you agree to the terms of service provided by Chinese TUTOR LAND which means you agree to unconditionally accept and agree to these terms. This is an agreement that Chinese TUTOR LAND and visitors, members, and non-members of this platform abide by and have legal effect. This is an agreement that Chinese TUTOR LAND and visitors, members, and non-members of this platform abide by and have legal effect.

B. Rights and the terms

B-1 The terms of this agreement indicate that you agree to use and provide the images, audio, texts, and videos of this platform.

However, you are not allowed to copy, transmit or authorize others to use all software on CHINESE TUTOR LAND, including learning materials, teachers Information, photos, texts, presentations, and course content with other students or visitors.

B-2 CHINESE TUTOR LAND reserves the right to change, amend, add or delete the terms of service at any time without individual notice. Therefore, you can check regularly whether the terms of service used on this platform have been updated, and acknowledged that the latest version is the effective terms.

C.Service and Expiration date

C-1 CHINESE TUTOR LAND provides one-on-one sessions, small group classes, and different levels of Chinese learning courses.

C-2 Teachers or students can register as a member on our website.

Members could search their learning target based on teachers' style, level of Chinese, and courses' topic through our website searching.

C-3 Please notice that the courses will be expired after one year of the purchase. If the courses could not be completed after one year, they will be invalid, and no transfer, extension, or refund is allowed.

C-4 The members are responsible for maintaining the confidentiality of their user name and password, and shall not disclose it to any unauthorized third party. We will not be responsible for any loss or responsibility caused by your failure to comply with this regulation.

D. Identity of user

You can register as our member, or browse some web pages and services of CHINESE TUTOR LAND. However, you could only enjoy our service of purchasing courses and booking courses after the registration and login are completed.

D-1 For the student: Register as a student account. You can purchase courses, book courses, leave messages, select teachers and topics of courses through our website. Before you start choosing those courses, there is a requirement for you to finish the Chinese proficiency test. In this case, we will evaluate and provide the most suitable courses, levels, and direction of learning for you. The age group of students is recommended to be over twelve years old. Otherwise, parents or guardians must guide learners who are under twelve years old when they use our website.

D-2 For the teacher: You have to pass the qualification review of the Teaching Department of Chinese tutor land to become a qualified online teacher on our website. You have to provide your qualifications, photos, teaching material or videos, and other information for our website.

D-3 Cooperative agents: The operation of Chinese tutor land is established from a global perspective. Therefore, our cooperative agents are responsible for the promotion of courses over the world. However, they are not responsible for publishing any information from Chinese tutor land, nor can they violate the cooperation agreement with Chinese tutor land.

D-4 Service fees between Chinese tutor land and cooperative agents or teachers will be based on individual contracts.

E.Fees and payment methods

E-1 Our prices are quoted in USD. You can pay online with a valid credit card or PAYPAL remittance, excluding any value-added tax (VAT) or other taxes. If you need to pay any taxes, you must agree and pay by yourself through PAYPAL payment.

E-2 Chinese tutor land might provide free trial classes or coupons due to promotional activities or marketing strategies. However, Chinese tutor land reserves the right to change at any time.

E-3 Chinese tutor land agrees to cancel the course you purchased and save the remaining fees in your personal account. These remaining fees can be used towards lessons with any other teachers on our website. However, those remaining fees are not refundable.

E-4 The foreign currency will be converted at the foreign currency exchange rate of PAYPAL.

E-5 We will not be responsible for the taxes in any country or tax penalties or interest imposed by tax authorities.

F.Terms of members

F-1 Members are allowed to browse the Chinese tutor land websites whether they have purchased courses or not.

F-2 Members should respect this platform and other users during using messages, emails, or chat rooms. And must agree to not send any illegal, harassing, slanderous, abusive, threatening, vulgar, obscene, or other information that may constitute a criminal or civil liability.

F-3 If the above situation ever happened, Chinese tutor land will take the initiative to remove it without any notification, and will take legal action.

F-4 It is prohibited to publish any content that infringes on the copyrights, trademarks, or trade secrets of others.

F-5 It is prohibited to publish any false, misleading, or multi-level marketing promotion without being allowed by Chinese tutor land.

F-6 It is prohibited to introduce viruses or any harmful code.

G.Intellectual Property rights

G-1 The course content provided by Chinese tutor land is protected by copyright law and other intellectual property laws.

The content must not be stolen, copied, or resold, including images, text, illustrations, animations, videos, audios, music, scripts, and files. All contents have belonged to Chinese tutor land. All members should agree to abide by the terms of Chinese tutor land to protect intellectual property rights. All trademarks on the Chinese tutor land platform are directly or indirectly owned by Han Institute. The names, logos, and trademarks used on the service are the trademarks of their respective owners.

I. Law and location

These terms of service will be governed by the laws of the Republic of China (Taiwan), and all the members agree that any claims or disputes with Chinese tutor land shall be subject to Taiwan Taipei District Court. The parties shall not bring forward any litigation in other courts due to location inconvenience or other personal factors.

Welcome to CHINESE TUTOR LAND. This privacy policy is for Chinese TUTOR LAND and its affiliated companies to respect and protect the privacy of all users who use this website. We will collect, store, use, protect and share users' data following this privacy policy. Welcome to register for CHINESE TUTOR LAND, once you click the button of [I agree to the privacy policy], which means you agree to be bound by this privacy policy. And understand that we will collect, store, use, protect and share user’s information following this privacy policy. Please read this privacy policy carefully before sharing your personal data with us.

Privacy Policy

1. Data -includes personal information

For students-When you register as a member of CHINESE TUTOR LAND, you might have to provide your personal information, such as email, password, name, gender, date of birth, nationality, current location, and contact information.

For teachers- When you apply to become our teacher, you might have to provide teaching experience, current address, home address, native language, phone number, ID photo, bank account information, and brief information.

2.Chinese Proficiency Test- When you register or purchase our classes, you will be asked for taking a Chinese proficiency test to assess your Chinese level. This test would help you to choose courses and teachers.

3. Class recording- For assessing teachers' and students' performance and also preventing inappropriate language and behavior, we might record the whole or part of the class during the class session. This recording will include your voice, accent, intonation, vocalization, facial expressions, body movements (Students can choose to turn off the camera), language, typing contents, comments of other participants, and other parts of your performance for later review. Once you participate in any online session, which means you agree to record and store all the audio and video records in our system.

4. Information Sharing- Teachers might need to share the following information with students for the purpose of students' understanding and recognition of teacher qualifications and professionalism:

4-1 Video of teacher's introduction

4-2 Teacher's name

4-3 Gender

4-4 Teaching experience

4-5 Certificates

4-6 Highest education level

4-7 Accents

4-8 Brief message

5. Function for internal uses-Agents and teachers might need to provide the following information for the purpose of internal use. (Such as, calculate the salary, bonus, commission, etc.)

5-1 Verify the data you provide

5-2 Register your account

5-3 Update teachers' or students' information

5-4 Communicate with you

5-5 Promote the safety and security of CTL services

5-6 Arranging the proper [articipants for (teachers or students) and courses.

6. Duration of data reservation-we ensure that the retention time of storing your data will not kept longer than is necessary for the fulfillment of the purpose for which the data is or is to be used. Different retention periods apply to various types of personal data we hold, depending on the purpose of data collection/use and relevant legal and operational requirements, including backup, archiving, auditing or other commercial purposes.

7. Security-By submitting your personal data, which means you agree to store the data in our internal system. Please notice that any data you show in the meeting might be leaked out by other participants. You should be careful when showing personal data to anyone. We will take all measures to ensure that your data is processed safely and in compliance with this privacy policy. However, it is still a risk when the data is transmitted over the internet. Thus, we cannot guarantee that your personal data is completely safe.

8. Contact us- Chinese Tutor Land has attached great importance to our customers. If you have any questions or suggestions, please do not hesitate to contact us. Please contact us by email